Privacy Policy

Last Updated: 15 August 2026 Welcome to Being You Store ("Being You", "we", "us", or "our"). We respect your privacy and are committed to protecting the personal information you provide when you visit or use [www.beingyoustore.com](http://www.beingyoustore.com) ("Website"), place an order, create an account, contact us, or use our Custom Lab services. This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it, and the choices available to you. By using our Website or services, you acknowledge that you have read and understood this Privacy Policy. 1. Information We Collect We may collect the following information depending on how you use our Website. A. Personal Information When you create an account, place an order, or contact us, we may collect: Full name Email address Mobile/telephone number Billing address Shipping/delivery address Account login information Order and transaction details Information you provide when contacting customer support B. Custom Lab Information If you use our Custom Lab, you may upload 3D design files such as STL or 3MF files. These files may be stored and processed by us for purposes including: Analysing the design Calculating estimated material requirements Calculating estimated printing time Providing a quotation Producing your requested item Processing and fulfilling your order Providing customer support Please do not upload personal, confidential, sensitive, or third-party information within a design file unless you have the necessary rights and permissions to do so. C. Payment Information Payments may be processed through third-party payment providers. We generally do not store your complete debit card, credit card, UPI credentials, CVV, or banking passwords on our servers. Payment providers may collect and process payment information according to their own privacy policies and terms. D. Device and Website Information When you visit our Website, certain information may be collected automatically, such as: IP address Browser type and version Device type Operating system Pages visited Date and time of visits Referring website Website usage information Cookies and similar technologies 2. How We Use Your Information We may use your information to: Create and manage your account Process and fulfil orders Process Custom Lab requests Calculate printing estimates Process payments Arrange shipping and delivery Communicate with you regarding your orders Respond to enquiries and customer-support requests Provide order updates Improve our products, services and Website Prevent fraud, misuse and unauthorised activity Maintain Website security Comply with applicable legal and regulatory requirements Send promotional communications where permitted and where applicable We will use personal information only for legitimate and relevant purposes connected with our business and the services you request. 3. Custom Lab and Uploaded Designs Being You Store allows customers to upload 3D designs through the Custom Lab. You remain responsible for ensuring that you have the necessary rights, licences or permissions to upload and use any design submitted to us. We do not claim ownership of your uploaded design merely because you submit it through our Website. We may access, store and process uploaded files to provide the requested Custom Lab service, including reviewing the file for printability and producing the requested item. We may refuse or remove files that we reasonably believe: Infringe intellectual-property rights Contain unlawful or prohibited content Create a security risk Cannot technically be printed Violate our Terms and Conditions We may retain uploaded files for as long as reasonably necessary to fulfil an order, provide customer support, maintain transaction records, resolve disputes, or comply with legal obligations. 4. Sharing of Information We do not sell or rent your personal information to third parties for their independent marketing purposes. We may share information with trusted third parties when reasonably necessary to operate our business, including: Payment gateway providers Shipping and logistics partners Website hosting providers Cloud storage or infrastructure providers Email and communication service providers Analytics and technology providers Customer-support service providers Professional advisers Government authorities or law-enforcement agencies where legally required Third-party service providers may process information only to the extent necessary to provide their services or as otherwise permitted by applicable law. 5. Cookies Our Website may use cookies and similar technologies to provide essential functionality and improve your experience. Cookies may be used for purposes such as: Maintaining login sessions Remembering shopping-cart information Understanding Website usage Improving Website performance Measuring marketing and advertising effectiveness Providing relevant features and services You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality. 6. Marketing Communications Where permitted by applicable law, we may send you information about: New products Offers and promotions New Custom Lab features Special events Other Being You updates You may unsubscribe from promotional emails or other marketing communications at any time using the available unsubscribe option or by contacting us. Transactional communications, such as order confirmations, payment notifications and delivery updates, may still be sent where necessary to provide the requested service. 7. Data Security We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure. You are also responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorisation. 8. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including: Providing products and services Maintaining account and order records Handling customer support Resolving disputes Preventing fraud and misuse Meeting accounting, tax and legal requirements When information is no longer required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable legal requirements. 9. Your Privacy Rights Subject to applicable law, you may have rights relating to your personal information, including the ability to: Request information about personal data we process about you Request correction of inaccurate personal information Request deletion of personal information where legally applicable Withdraw consent where processing is based on consent Raise a grievance regarding the processing of your personal information Requests may be submitted using the contact details provided below. We may need to verify your identity before processing certain requests. 10. Children's Privacy Our Website is not intended to knowingly collect personal information directly from children without appropriate involvement or consent as required by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action. 11. Third-Party Websites and Services Our Website may contain links to third-party websites, payment services, social-media platforms, marketplaces or other services. We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws. When we make changes, we will update the "Last Updated" date shown at the top of this page. We encourage you to periodically review this page for the latest information about our privacy practices. 13. Contact Us If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us: Being You Store Website: www.beingyoustore.com http://www.beingyoustore.com Email: info@beingyoustore.com Phone: +91 9766441400 Address: Pune, Maharashtra. For privacy-related requests, please include sufficient information for us to identify your account or request. 14. Grievance Redressal If you have a concern regarding the processing of your personal information, you may first contact us using the details above. We will review and respond to your grievance in accordance with applicable law. Grievance Contact: Amol Sawant, CMO, Being You Email: info@beingyoustore.com Response Time: We will endeavour to respond within the time period required under applicable law. 15. Consent By using our Website, creating an account, placing an order, submitting information, or using our Custom Lab, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain consent in an appropriate manner and provide applicable options to withdraw consent. Additional details: analytics, retention and your data controls Analytics and ad measurement We use Google Analytics and Meta Pixel to understand how our store is used and how our ads perform. We use them for analytics and ad measurement only, not for anything else, and we do not sell your personal data. They are on by default. You can turn them off at any time by choosing "Turn off analytics" in the privacy notice on our site, or "Cookie Choices" in the website footer. Once you turn them off, they are not loaded again on this device unless you change your choice. Pressing "OK" in the notice also allows a few optional extras, such as remembering your recently viewed items on this device. Who processes your data for us We share only what is needed with service providers who work for us: Razorpay and PhonePe (payments), Delhivery (delivery, using your name, phone number and address), Fast2SMS (one-time codes and SMS/WhatsApp messages), Google (sign-in with Google, Google Analytics and Google Fonts), Meta (ad measurement), and our email-delivery and web-hosting providers. Some of these providers process data outside India. Marketing messages and consent We send offers, new-arrival emails and cart reminders only if you have chosen to receive them, and nothing is pre-ticked. You can withdraw at any time by using the unsubscribe link in any marketing email or by switching marketing off under "Privacy & Data" in your account. Withdrawing does not affect anything we did before you withdrew. Order and delivery updates are not marketing and are still sent. Your data controls Under "Privacy & Data" in your account you can download a copy of your data, switch marketing on or off, change your cookie choices, and delete your account. You can delete your account once all your orders are delivered or cancelled. After deletion we remove your personal details and the data linked to your account. We keep order, invoice and payment records, without your name, email or phone number, for as long as Indian tax and accounting law requires. How long we keep data One-time codes: deleted within a day. Recently viewed items: 90 days. Saved carts used for cart reminders: 30 days. Sign-ups that never verify their email: 7 days. Photos you upload for personalised products: 180 days after your order is delivered or cancelled. Contact-form messages: 2 years. Your account details: until you delete your account. Orders, invoices and payment records: as long as the law requires. If there is a data breach If a personal data breach affects you, we will tell you and the Data Protection Board of India as the law requires. How to reach us For any request about your data, write to info@beingyoustore.com. Our Grievance Officer will acknowledge your request and respond within 15 days. If you are not satisfied, you can complain to the Data Protection Board of India. © 2026 Being You Store. All rights reserved. Being You Store | Privacy Policy