Terms & Conditions
# Terms & Conditions
**Last Updated: 15 August 2026**
Welcome to **Being You Store** ("Being You", "we", "us", or "our"). These Terms & Conditions govern your access to and use of **[www.beingyoustore.com](http://www.beingyoustore.com)** ("Website") and the products and services offered through it.
By accessing our Website, creating an account, placing an order, or using our Custom Lab, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our Website or services.
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## 1. About Being You Store
Being You Store offers 3D-printed products, personalised products, and custom 3D printing services.
Our services may include:
* Ready-made 3D-printed products
* Personalised products
* Custom 3D printing
* Custom design and modelling services
* Bulk and corporate orders
* Other products and services introduced through the Website
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## 2. Website Use
You agree to use our Website only for lawful purposes.
You must not:
* Use the Website for fraudulent or unlawful activities
* Attempt to gain unauthorised access to our Website or systems
* Upload malicious files, viruses or harmful code
* Interfere with Website functionality or security
* Submit false or misleading information
* Use the Website to infringe the rights of others
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.
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## 3. User Accounts
Certain features may require you to create an account.
You are responsible for:
* Providing accurate information
* Maintaining the confidentiality of your login credentials
* Keeping your account information up to date
* All activities performed through your account
Please notify us promptly if you believe your account has been accessed without authorisation.
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## 4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours and specifications displayed on the Website are accurate.
However:
* Actual colours may vary depending on your screen and lighting.
* Minor variations may occur between individual 3D-printed products.
* Layer lines and minor surface imperfections may be visible as part of the 3D-printing process.
* Dimensions may have reasonable manufacturing tolerances.
* Product availability may change without prior notice.
Such characteristics do not necessarily constitute manufacturing defects.
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## 5. Custom Lab
Our Custom Lab allows customers to upload their own 3D designs for printing.
By submitting a design, you confirm that:
* You have the right, licence or permission to use and print the design.
* The design does not knowingly infringe another person's intellectual-property rights.
* The file does not contain unlawful, harmful or prohibited content.
* You have provided accurate information regarding your requested print.
We may review submitted files for technical compatibility, printability, security and compliance with these Terms.
We reserve the right to refuse a Custom Lab order where a design:
* Cannot reasonably be printed
* Contains prohibited or unlawful content
* Appears to infringe intellectual-property rights
* Creates a technical or security risk
* Violates these Terms or applicable law
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## 6. Intellectual Property and Uploaded Designs
You retain ownership of designs and other content that you own and upload to our Website.
By uploading a design, you grant Being You Store the limited permission necessary to:
* Store the file
* Analyse the file
* Prepare the file for printing
* Produce the requested item
* Provide customer support relating to the order
We do not claim ownership of your uploaded design merely because you submit it to us.
You are responsible for obtaining any commercial or printing rights required for designs obtained from third parties or online platforms.
We may refuse orders involving designs that appear to infringe copyright, trademarks, patents or other intellectual-property rights.
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## 7. Pricing
Prices displayed on the Website are shown in **Indian Rupees (INR)** unless otherwise stated.
For Custom Lab orders, the displayed price may be calculated using factors such as:
* Material consumption
* Printing time
* Service/setup charges
* Selected colour or material
* Additional customisation requirements
The estimated price shown during the Custom Lab process may change if the design requires modification, special handling or additional services.
We reserve the right to correct obvious pricing errors.
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## 8. Orders and Order Acceptance
Placing an order constitutes a request to purchase a product or service.
An order is considered accepted when we confirm the order and/or begin processing it.
We reserve the right to cancel or refuse an order in circumstances including:
* Product unavailability
* Pricing or listing errors
* Payment issues
* Technical problems
* Suspected fraud
* Intellectual-property concerns
* Violation of these Terms
* Inability to fulfil the requested design
If we cancel an order after payment has been received, we will provide an appropriate refund where applicable.
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## 9. Custom and Personalised Products
Custom and personalised products are made specifically according to customer requirements.
Please carefully check:
* Names
* Text
* Numbers
* Dimensions
* Colours
* Design selections
* Uploaded files
* Other customisation information
We are not responsible for errors caused by incorrect information supplied by the customer.
Because customised products are produced specifically for the customer, they may not be eligible for cancellation or return once production has started, except where required by applicable law or where the product is defective or incorrectly produced.
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## 10. Design Services
If you request us to create or modify a 3D design, design/modelling charges may apply separately from printing charges.
Before production, we may provide a quotation or confirmation of the applicable design charges.
Unless otherwise agreed in writing, payment for design services does not automatically transfer ownership of the underlying design or intellectual-property rights to the customer.
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## 11. Payment
Payments may be processed through third-party payment providers.
You agree to provide accurate payment and billing information.
An order may not be processed until successful payment confirmation is received, unless we have expressly agreed to another payment arrangement.
We are not responsible for delays caused by payment-provider failures, banking issues or other circumstances outside our reasonable control.
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## 12. Shipping and Delivery
We aim to dispatch orders within the estimated processing period displayed on the Website or communicated to you.
Delivery times may vary depending on:
* Product availability
* Production time
* Order volume
* Shipping location
* Courier availability
* Weather
* Public holidays
* Other circumstances outside our reasonable control
Delivery estimates are therefore indicative and are not guaranteed unless specifically stated otherwise.
The customer is responsible for providing an accurate delivery address and contact information.
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## 13. Inspection on Delivery
Customers should inspect products after delivery.
If a product arrives damaged, defective, or significantly different from the confirmed order, please contact us as soon as reasonably possible with:
* Order number
* Photographs of the product
* Photographs of the packaging
* A description of the issue
We may request additional information to investigate the issue.
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## 14. Returns, Refunds and Replacements
Return, refund and replacement eligibility depends on the nature of the product and the reason for the request.
Customised and personalised products may have different return conditions from standard products.
Where a product is defective, damaged during delivery, or incorrectly supplied, we may offer an appropriate remedy such as:
* Replacement
* Reprint
* Repair, where appropriate
* Refund
Any refund will generally be processed using the applicable payment method or another appropriate method permitted by law.
Please refer to our **Return & Refund Policy** for detailed conditions.
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## 15. 3D Printing Variations
3D printing naturally produces characteristics such as:
* Layer lines
* Minor surface marks
* Small variations in dimensions
* Slight colour variations
* Minor differences between prints
These are normal characteristics of additive manufacturing and do not automatically constitute defects.
However, significant structural defects, incorrect dimensions beyond reasonable tolerance, or failure to meet the confirmed order specifications may be treated as a product issue.
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## 16. Safety and Intended Use
Our products should be used only for their intended purpose.
Unless explicitly stated otherwise, our 3D-printed products are not intended to be:
* Medical devices
* Safety-critical components
* Load-bearing structural components
* Automotive safety components
* Food-contact products
* Products intended for high temperatures
* Products intended for use where failure could cause serious injury or property damage
Customers are responsible for determining whether a product is suitable for their particular application.
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## 17. Children's Products
Some products may be intended for children.
Parents and guardians should review the product description and age recommendations before purchasing.
Small 3D-printed parts may present a choking hazard.
Children should use products appropriately and under adult supervision where necessary.
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## 18. Prohibited Designs and Orders
We may refuse to print or sell designs that we reasonably believe:
* Infringe intellectual-property rights
* Are unlawful
* Promote or facilitate illegal activity
* Contain harmful or malicious content
* Create unreasonable safety risks
* Violate applicable laws or regulations
* Violate our policies
The decision to refuse an order may be made before production or at any reasonable stage of order processing.
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## 19. Promotional Offers
Promotional offers, discounts and coupon codes may have specific terms, validity periods and usage restrictions.
Unless expressly stated otherwise:
* Promotions cannot be exchanged for cash.
* Multiple promotional offers may not be combined.
* Promotional offers may be withdrawn or modified at any time.
Specific promotional terms displayed with an offer will take precedence where applicable.
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## 20. Website Content and Intellectual Property
All Website content, including but not limited to:
* Logos
* Brand names
* Product photographs
* Graphics
* Website design
* Text
* Videos
* Original product designs
* Software and code
is owned by or licensed to Being You Store unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell or commercially exploit our content without prior written permission.
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## 21. Third-Party Links and Services
Our Website may contain links to third-party websites or services.
These services may include payment providers, shipping providers, social-media platforms, marketplaces or other external services.
We are not responsible for the content, availability, security or policies of third-party services.
Your use of third-party services is subject to their respective terms and policies.
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## 22. Limitation of Liability
To the maximum extent permitted by applicable law, Being You Store will not be responsible for indirect, incidental, special or consequential losses arising from the use of our Website or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Our liability relating to a particular order will, where legally permitted, generally be limited to the amount paid for that order.
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## 23. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:
* Natural disasters
* Fire
* Power outages
* Internet or infrastructure failures
* Government restrictions
* Strikes
* Transport disruptions
* Courier delays
* Supplier shortages
* Cybersecurity incidents
* Other unforeseen circumstances
We will make reasonable efforts to resume affected services as soon as practical.
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## 24. Privacy
Your use of our Website is also subject to our **Privacy Policy**, which explains how we collect, use and protect personal information.
By using our Website, you acknowledge that you have read our Privacy Policy.
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## 25. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will be posted on this page and the "Last Updated" date will be updated accordingly.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
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## 26. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in **India**.
Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter and the applicable location of Being You Store, subject to applicable law.
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## 27. Contact Us
If you have questions about these Terms & Conditions, please contact us:
**Being You Store**
**Website:** [www.beingyoustore.com](http://www.beingyoustore.com)
**Email:** info@beingyoustore.com
**Phone:** +91 9766441400
**Address:** Pune, Maharashtra
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**© 2026 Being You Store. All rights reserved.**